Security Finance

 Client: Security Finance

Job Title Seasonal Tax Support Worker

Location: 181 Security Place, building 1, Spartanburg, South Carolina, 29304 | POSITION IS ONSITE

Pay: $16/HR

Contract: 4+ Months | December 5^th – April 18^th

Hours: Monday – Friday, 8-hour shifts between 9am to 9pm, and 2 Saturday shifts REQUIRED per month

-         Training hours are M-F 9a-5p

-         Opportunity for overtime

 

Bonus: $750 BONUS UPON COMPLETION OF ASSIGNMENT

 

Responsibilities:

·        Completes an extensive training program utilizing classroom, online, and software-based learning

·         Provides telephone support to branch employees and Supervisors regarding tax law, tax software, tax forms, correct signature and dating of paperwork, bank product paperwork, and other various administrative support

·        Maintains log of incoming and outgoing calls in the Help Desk program

·        Assists branch personnel in completing individual federal and state income tax returns using Drake Tax Software

·        Reviews form related to tax preparation scanned in from branches to ensure proper data entry

·        Assists branch personal with rejected tax returns  

·        Reviews various tax return related documents including internal forms, IRS, State, and Bank Product related compliance documents utilizing KOFAX validation and the OnBase and Home Office systems; Determines if the forms meet required standards; Communicates with branches on unacceptable documents and assist with correction

·        Assists with random bank audits

·        Assists with internal random audits including specific return types, various paperwork and IRS Due Diligence Requirements

·        Assists with processing of various bank products offerings and disbursements (debit cards, check printing)

·        Assists with Tax prep collections – including e-Complish

·        Assist with special projects as assigned

 

Qualifications:

·        Ability to work a flexible schedule and extended hours, including Saturdays as needed (Temps will work an 8 hour shift (with the potential of overtime depending on call volume) somewhere between the times of 9am-9pm M-F and potentially 5-7 hours on Saturdays as requested by Tax Manager.

·         Knowledge of word processing, grammatical rules, and clerical formats

·         Computer literate (i.e. Word and Excel) with data entry experience a plus

·         Ability to work in a high-paced environment and remain detailed, organized, and courteous

·        Customer Service experience in a call center environment a plus

·        Bookkeeping/math background a plus

·        English/Spanish bilingual a plus

 

Thank you,

 

Stef Coutino
National Enterprise Recruiter
Strategic Accounts

Direct line: (702) 369-3835
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